If, for any reason, you want to hand over your PromoRepublic account to another person, please take into consideration the following. 

When it comes to connecting Facebook business pages, your PromoRepublic account must be synchronized with a Facebook profile that has an assigned Editor or Admin role on these pages.

By this, we mean that your Facebook personal profile must be authorized in the same browser at www.facebook.com. So, once you add a business page, its Facebook admin profile is automatically attached to your PromoRepublic account as the host.

Eventually, apart from your PromoRepublic account credentials, your Virtual Assistant (VA) should know the login details of the attached Facebook profile too. But this is not compliant, so we don't recommend doing it.

We suggest that you change the host profile by disconnecting the current one. Click on the top right corner, select Settings, scroll down and find the red Disconnect Facebook button.

Or you can consider a team member account. By a team member account, we mean a separate standalone PromoRepublic account. Depending on your subscription plan and type of solution (franchise), it can be either activated manually on our end per your request that you can submit via this form, or it will be activated automatically by inviting your team member to a workspace.

If you have any further questions, please email us at [email protected]

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