Trial Extension

Can I have a trial period re-started?

Kate avatar
Written by Kate
Updated over a week ago

PromoRepublic offers a 14-day free trial. But if you need more time, we got you covered!

Once your original trial has expired, the platform will only be available for viewing the content that you have scheduled or published. To restore access, tap on the Restart your trial button.

You will be redirected to the Request form to submit the reason why you require a retrial. Once the form is filled in, we will process it within 24 hours on business days and send you an email about the re-activation. It is essential that you double-check and make sure that the email address that you will fill in the form is correct. In case it is not, we won't be able to locate your account and grant you a retrial.

Please note that re-trials are contingent upon an audit of the original trial activity and are not guaranteed. You can renew your free trial once.

If you have any additional questions, don't hesitate to reach out to us at [email protected].

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