Users with the Client role in the workspace see a limited platform's interface. In particular, they can't view and use:

  • Post Ideas Library;

  • Upcoming Events in the Calendar;

  • Time Slots settings;

  • Graphics Editor;

  • Services;

  • Pricing;

  • PromoRepublic Support Chat.

Instead, they can:

  • See Calendar, Analytics, Statistics, Inbox

  • Add or disconnect pages

  • See other participants of the workspace, but they can't invite or disconnect other teammates

  • Schedule posts and re-post them

  • Boost posts

  • Make basic edits in the workspace

When they have a suggested post for approval, upon clicking the Edit button, it'll open the post editor modal, where they can:

  • Change the time and date

  • Delete the image

  • Upload another one from the computer

  • Edit or delete the caption

  • Boost the post

  • Or remove it


Here are the types of emails that your clients receive from PromoRepublic:

  • Invitation email to create an account (sent only once);

  • Alert-email to let them know that a post wasn't approved at the suggested time.

If you have any additional questions, please contact your Success Manager or Support team at [email protected].

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