PLATFORM VIEW
Users with the Client role in the location see a limited platform's interface. In particular, they can't view and use:
Post Ideas Library
Upcoming Events in the Calendar
Time Slots settings
Graphics Editor
Services
Pricing
PromoRepublic Support Chat
Instead, they can:
See Calendar, Analytics, Statistics, Inbox
Add or disconnect pages
See other participants of the location, but they can't invite or disconnect other teammates
Schedule posts and re-post them
Boost posts
Make basic edits in the location
When they have a suggested post for approval, upon clicking the Edit button, it'll open the post editor, where they can:
Change the time and date
Delete the image
Upload another one from the computer
Edit or delete the caption
Boost the post
Or remove it
EMAILS
Here are the types of emails that your clients receive from PromoRepublic:
Invitation email to create an account and join the team.
In case they don't receive it, we suggest checking the mailbox for an email to activate the address. If the issue persists, you can resend the invitation in the location settings.
Alert email to let them know that a post wasn't approved at the suggested time.
We hope this was helpful!
If you have any additional questions, please contact your Success Manager or Support team at [email protected].