There are two ways your assistants can utilize their accounts.

Clicking on your profile picture (or camera icon if there is no photo) in the top right corner, you will see a drop-down menu, where you will find Unassigned Pages and Workspaces (if any are created).

Unassigned Pages is a space where you store social pages that are not assigned to any workspace.

Workspace is a space to store pages too, though this is a so-called folder, similarly as you would create one on your computer. Per your permission, other people can access it.

In order to invite a team member to the workspace, navigate to the workspace settings and use their account email as guided in this tutorial. Once invited, the teammate will have access to the pages that are connected to the workspace. Pages can be added either by you or by your teammate depending on their role. Learn more about this here.

It is not only pages that can be shared in a workspace, but also your favorite images and ready-to-go templates. These are found in the My Ideas section in each of your PromoRepublic accounts. Note that these two features are not included in all our packages.

In case the workspace feature is not included in your subscription plan, the only way you can collaborate with your assistant is Unassigned Pages.

Pages in this section can't be shared with another account. It means that your teammate will not see the pages that you added to Unassigned Pages in your Promorepublic account. So both of you must connect the same social pages to each of your PromoRepublic accounts.

Regardless of which mode you will choose to collaborate, when it comes to connecting Facebook pages or groups, he/she must have Editor or Admin role there. 

To request a team member account, do this as explained here.

If you have any further questions, please contact us at [email protected].

Did this answer your question?