Password Change

How can I reset my password?

Kate avatar
Written by Kate
Updated over a week ago

There are 2 ways you can do it - either being logged in to the account or you forgot it, and you need to reset it.

1. If you're logged into your PromoRepublic account, click on the top right corner with your profile picture or camera icon and move the cursor down to Settings.

2. Click on the pencil icon to create a new password. Please note that you'll be asked to type in your current password. This field can't be left unfilled, otherwise, the Save button won't be active.

If you don't remember it or moreover, you can't get into your account, then enter the email address of your PromoRepublic account and tap Forgot Password. The reset link will be emailed instantly. 

3. Follow the link to create a new one. 

If you used Facebook to sign in, please follow this article to switch to the email login option.

If you logged in via SSO (Single sign-on option), you'll have to change the password of your original account.

If you have any additional questions, please reach out to us at [email protected].

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