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Video Thumbnail

Select thumbnail image for your video

Kate avatar
Written by Kate
Updated this week

Video is one of the most popular content types on social media, so the video clip has to be worked on before posting. PromoRepublic can now offer the ability to select a thumbnail image from the video frame or create a custom one.

Thumbnail selection is supported for Facebook, Instagram Business, Pinterest, LinkedIn, YouTube and TikTok.

How does it work?

  1. Regardless of how you start the post creation, you'll be directed to the post editor form, where you can upload a video.

  2. The uploading process might take a few seconds because the video needs to be converted on the PromoRepublic server first and then on the social platform end. It is important not to close this web page while it's uploading. In the left corner, you can see the upload status.

  3. Once the video is converted, you can proceed by clicking the Edit Video Details button, which will direct you to the video editor.

    4. In the next view, there are two options to add a thubnail:

    • Select any frame from the video

    • Upload a custom one

    5. Once added, click Save and this thumbnail will be used later on in the Calendar preview and on social media when posted. If needed, it is possible to select the thumbnail image later, after you schedule the post.

Custom Thumbnails

Please note the following specifics or restrictions for adding a custom thumbnail for different social media pages:

  1. Thumbnail selection might not work for YouTube if your YouTube account's phone number is not verified. To enable custom thumbnails, please ensure your account is verified. Learn more about YouTube account verification.

  2. Custom thumbnail can't be posted to X (ex-Twitter), otherwise you'll be prompted with the following note to the right.

Other Specifics

  • There are no rights restrictions. Any person with the posting option enabled can select the thumbnail for the video.

  • For now, the thumbnail image cannot be selected from Post Ideas.

If you have any additional questions, please reach out to us at [email protected].

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