You may encounter some obstacles when connecting a Google Business Profile page to PromoRepublic. We're here to help you overcome them.

At this stage, we should consider some crucial factors that may prevent you from connecting the page.

👉 The first step is to understand your current connection status. The illustration below details how to read the current connection status. Please read carefully before proceeding with our troubleshooting flow.

🔴 Make sure you do meet the following criteria required to connect your Google location successfully:

✅ Confirm that you have at least Manager access to the location as explained in this article.

✅ Ensure the Google Business Profile location address is showing and matching the address of your location in the platform. Otherwise, the system cannot match the location and connect.

✅ Make sure the store code and the location identifier match.

✅ Make sure you are logged in to the Google account containing the location when going through the connect flow.

✅ Allow all permissions when going through the flow.

After ensuring that all the criteria above have been met, please try to connect your Google Business Profile page again as specified in this article.