For us to be able to keep your location data updated, a Google Business Profile (GBP) location needs to be created, verified, and connected to the platform. The user establishing the connection must be the owner or manager of the listing, or they will be prompted to request access to the listing after connecting to the platform. Only an owner or administrator can grant us access to send updates to GBP profiles successfully.
No worries, we will guide you through the process step by step. The first one is to connect your account. If you manage multiple locations as a Brand, you can connect all locations at once with the click of a button. If you manage individual locations, you will have the option to connect them individually.
Here are the instructions that apply to your situation:
Before getting started, please go through this checklist and make sure you have the following steps completed:
Have Manager Access
Should be logged in to the Google account containing the locations
Make sure the location data matches existing listing data for our system to recognise the existing location
Make sure the store codes on Google and the location identifiers on the platform match
Allowing all permissions in the connect flow is extremely important. Otherwise, we might not be able to push updates to the listings successfully.
Once you have completed all the steps mentioned above, you can easily connect your Google account to our platform.
In addition, you can check Google Business Profile Help Center.
If you have any further questions, don't hesitate to get in touch with us at [email protected].