When connecting a Facebook business page or a group, there sets the connection between your Facebook personal profile and PromoRepublic account. This is what we call a Facebook token.

It means that a certain Facebook account gets associated with your PromoRepublic account. It is not possible to associate a certain PromoRepublic account with several Facebook accounts.

If for any reason you want to disconnect the token follow this guide.

In PromoRepublic click on the top right corner, select Settings, and scroll down to the bottom. There you'll see the red Disconnect Facebook button. Hit on it. If it is not clickable create/change the password as shown on the screenshot. After this, the button will be clickable.

Facebook pages and groups in Unassigned Pages folder

Once you disconnect the profile, pages and groups will be automatically disconnected. As a result, scheduled posts won’t be published.

Facebook pages and groups in workspaces

Pages and groups will stay as they are. 

Posts scheduled to pages will be published under two conditions:

  • There are other team members in the workspace beside you;

  • These team members have already posted to the pages and as a result, there is an existing connection between their PromoRepublic accounts and those pages.

But the rule above doesn’t apply to the posts scheduled to groups - they won’t be published at all.

If you have any further questions, please email us at [email protected].

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