Franchisees receive two automated notifications over the course of a campaign: one when the campaign becomes available to them, and one when the campaign starts.
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Sent when a campaign is published and visible to franchisees — before the start date.

This notification gives franchisees advance notice to review tasks in their calendar, fill in any required dynamic fields, and approve content before posts start publishing.

The notification appears in the app (bell icon) and is also sent as a standalone email.
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Sent when the campaign's start date is reached and posts begin going live.

This is a heads-up that the campaign is now active — tasks are converting to posts, and any unapproved tasks will be missed if not acted on.
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If a campaign becomes visible and starts on the same day (or if the campaign was published retroactively with a past start date), only the Campaign Started notification is sent. You won't receive a separate "Available" notification in that case.

If a campaign is paused and then resumed, no new notifications are sent. You received the original notifications before the pause — resuming doesn't re-trigger them.
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Notifications go to all users who have access to at least one enrolled location and have campaign visibility permissions. If you're enrolled in a campaign through multiple locations, you still receive one notification (not one per location).
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In-app: click the bell icon in the navigation bar. The notification links directly to the relevant page calendar at the campaign's start date.

Email: sent to the address on your account. The link in the email goes to the same place.