PromoRepublic mobile gives supported users access to Inbox and Reputation Management workflows, so you don't need to switch back to the desktop application. š±
š” Who it's for: Store managers, franchisees, venue teams, clinic teams, regional managers, and anyone else who manages customer activity while working away from a desk.
ā Reputation Management | Review customer feedback and take supported response actions |
š¬ Inbox | Review customer conversations and social interactions, and reply where supported |
ā Manage reviews on mobile
Open Reputation Management in the PromoRepublic mobile app to review customer feedback for the locations available to your account.
Depending on your permissions and enabled features, you can review incoming feedback and take supported response actions directly from mobile.
š¬ Manage customer conversations
Inbox gives supported users access to customer conversations and social interactions from connected pages.
Use it to review activity and respond to supported conversations without switching to the desktop application.
š Permissions
The locations and actions available on mobile follow your PromoRepublic user access and account configuration.
ā ļø You'll only see the locations and workflows available to your account. If something is missing, check your user access with your account admin.