By now you know how this works: you schedule a post on your computer, get a reminder on your phone, and it gets sent to your Instagram account. But sometimes you may encounter a situation where you see a post in the Calendar and it shows as published, but then you don't see it in your news feed.

No worries, we have an explanation for that! Let's go back to the publishing process of a post to Instagram through your PR app (Android version).
When you received the notification, you clicked Post button:

Next, you saw this:

On the third step you were asked to choose the app to share the content to:

It is at this moment that the post is considered as published by the system and it is marked accordingly. 

Unfortunately, PromoRepublic app can't track the publishing process any further. There are other steps to follow but only for the Instagram app. Technically the PR app has accomplished it's purpose. If you were unable to complete the flow and you got stuck at this stage, it means you didn't actually publish the post.

In order to re-publish the post, find it in Published or On Hold section in the PR app and repeat the flow.

If you have any additional questions, don't hesitate to reach out to us at [email protected]

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