Understanding Facebook's Policy
🔴 Please note that Facebook does not allow personal profiles to be connected to third-party services like PromoRepublic. Your personal profile is strictly for representing yourself according to Facebook’s Terms of Service.
☝️ As of July 1st, 2021, you cannot convert a personal profile into a business page. You need to create a new business page from scratch following the instructions on the Facebook Help Center.
🔴 Instead, to PromoRepublic, you can connect a business page where you have full access level (admin rights). Detailed instructions on how to do this can be found here.
Important Connection Details
Profile Permissions
☝️ When connecting a Facebook or Instagram business page to PromoRepublic, your Facebook personal profile must be an admin there. This profile provides the necessary permissions, known as a token.
Single Association
A specific Facebook profile gets associated with your PromoRepublic account as a source of permission for us to be able to post on your business pages. ☝️ You cannot associate one PromoRepublic account with multiple Facebook profiles.
Similarly, you cannot attach one Facebook personal profile to multiple PromoRepublic accounts. If you attempt this, you might see a pop-up message indicating an existing attachment. In such cases, follow the guide on how to reset a Facebook token here.
By following these steps, you can ensure a smooth connection between your PromoRepublic and Facebook accounts, maintain compliance with Facebook’s policies, and maximize your engagement.
If you have any further questions, please contact us at
[email protected].