Understanding Facebook's Policy
Facebook does not allow personal profiles to be connected to third-party services like PromoRepublic. Your personal profile is strictly for representing yourself according to Facebook’s Terms of Service.
As of July 1st, 2021, you cannot convert a personal profile into a business page. You need to create a new business page from scratch following the instructions on the Facebook Help Center.
You can connect a business page or a group to PromoRepublic where you are an admin.
Create a new business page, by following the instructions on the Facebook Help Center on how to do it.
Once it is created, you can connect it to PromoRepublic. Detailed instructions on how to do this can be found here.
Important Connection Details
Profile Permissions
When connecting a Facebook or Instagram business page to PromoRepublic, your Facebook personal profile must be an admin there. This profile provides the necessary permissions, known as a token.
Single Association
A specific Facebook profile is associated with your PromoRepublic account. You cannot associate one PromoRepublic account with multiple Facebook profiles.
Similarly, you cannot attach one Facebook personal profile to multiple PromoRepublic accounts. If you attempt this, you might see a pop-up message indicating an existing attachment. In such cases, follow the guide on how to reset a Facebook token here.
By following these steps, you can ensure a smooth connection between your PromoRepublic and Facebook accounts, maintain compliance with Facebook’s policies, and maximize your engagement.
If you have any additional questions, please reach out to us at [email protected].