Facebook is proven to be the most popular social platform in being very efficient to drive engagement. So, if your social media pages include Facebook, then follow these guidelines to know how to set the connection between your PromoRepublic and Facebook accounts.

As part of the updates by Facebook against spam and any misuse of their platform, you can't connect your Personal Profile as a separate page to a third-party service like PromoRepublic. 

As far as the Facebook Terms of Service go, you are to use your Personal Profile for the sole purpose of representing yourself. If you are a small business owner and you want to promote your services on Facebook. Starting July 1st, 2021, it is no longer possible to convert a personal profile to a business page, that is why we suggest that you create one from scratch.

Before you begin:

  1. You must have a Facebook personal profile.

  2. See what you need to create a Page.

To create a Page on desktop:

  1. Go to facebook.com/pages/create.

  2. Click to choose a Category.

  3. Fill out the required information.

  4. Click Create Page.

  5. Add an optional profile or cover photo, then click Save.

To create a Page on a mobile device:

  1. Open your Newsfeed.

  2. Tap the Pages icon.

    • If this tab isn't available, you can tap the menu icon and select Pages.

  3. Tap + Create.

  4. Tap Get Started.

  5. Add a name and up to three categories to describe your Page and tap Next.

  6. You can add an address to your Page to make it easier for people to find your business, or tap I don’t want to add an address. Tap Next. To complete this step later, tap Skip.

  7. You can add a profile and cover photo to your Page. Tap Done.

Once done, you can read Facebook recommendations on what you can do further.

Connect your business page to PromoRepublic

Now that your new page is created, you can connect it to PromoRepublic. It's pretty easy!

1. There are several spots where you can start the page connection - either in the Calendar or in a workspace.

1.1 When there is no page connected yet click on the Connect Page button.

1.2 When there is at least one page connected already tap on Connect more or a plus sign.

2. Click on Facebook and select the desired page from the drop-down list.

If the desired page is not listed, please rest the SocialPost connection as instructed in this article.

IMPORTANT

When connecting a Facebook business page or a group, there sets the connection between your Facebook personal profile and PromoRepublic account. This is what we call a Facebook token.

It means that a certain Facebook account gets associated with your PromoRepublic account. It is not possible to associate a certain PromoRepublic account with several Facebook accounts. When doing so, you might be prompted with a pop-up message that there is one attached already. In that case head over to this guide on how to disconnect a Facebook token.

In case you get a message that 'account doesn't belong to this Facebook user', read this explanation.

If you have any further questions, please email us at [email protected].

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