Manage your clients' and teammates' permissions in a location with the appropriate user roles. Depending on the business solution, role names and permission levels within a location can differ. For example, in a franchise solution, this can be changed. Below are listed user roles in a default product version, that is in PromoRepublic.

Navigate to the location settings and find the Connected Pages & Teammates section.

Click on the blue plus icon to add or disconnect a participant. There are 4 types of user roles: owner, admin, member, and client.


Clients see the limited interface of the platform. They can:

  • See Calendar, Analytics, Statistics, Inbox

  • Add or disconnect pages

  • See other participants in the location, but they can't invite or disconnect other teammates.

  • Schedule posts and re-post them

  • Boost posts

  • Make basic edits in the location

  • Approve proposed content to be published;

  • Create notes.

Clients cannot:

  • Use Graphics Editor;

  • Use Post Ideas;

  • Create other locations.


Members see the full interface. They can:

  • Create posts and propose them for approval;

  • Create notes;   

  • Create other locations.

Members cannot:

  • Add other participants and pages;

  • Manage page settings;

  • Add pages to the location.


Admins see the full interface. They can:

  • Add other participants and pages;  

  • Manage page settings;

  • Manage Time Slots settings; 

  • Create posts, publish them and propose content for approval;

  • Create locations.


In addition to the admin's permissions, the owner of the location can also delete the location.

IMPORTANT: Location clients, members, and admins can post to Facebook via PromoRepublic ONLY if they have admin or editor rights on the Facebook page itself.

If, for any reason, you need to change the location owner, we can do it on our end. Just send us an email at [email protected], and we will help you.

If you have any additional questions, please contact your Success Manager or Support team at [email protected].

Did this answer your question?