Manage your clients' and teammates' permissions in a workspace with the appropriate user roles. Depending on the solution, role names, and levels of permissions within a workspace can be different. Below are listed user roles in PromoRepublic. For example, in a franchise solution, this can be changed.

Navigate to the Workspace settings and find the Connected Pages & Teammates section.

Click on the blue plus icon to add or disconnect a participant. There are 4 types of user roles: owner, admin, member, and client.

CLIENT 

Clients see the limited interface of the platform. They can:

  • See Calendar, Analytics, Statistics, Inbox

  • Add or disconnect pages

  • See other participants of the workspace, but they can't invite or disconnect other teammates

  • Schedule posts and re-post them

  • Boost posts

  • Make basic edits in the workspace

  • Approve proposed content to be published;

  • Create notes.

Clients cannot:

  • Use Graphics Editor;

  • Use Post Ideas;

  • Create other workspaces.

MEMBER 

Members see the full interface. They can:

  • Create posts and propose them for approval;

  • Create notes;   

  • Create other workspaces.

Members cannot:

  • Add other participants and pages;

  • Manage page settings;

  • Add pages to the workspace.

ADMIN

Admins see the full interface. They can:

  • Add other participants and pages;  

  • Manage page settings;

  • Manage Time Slots settings; 

  • Create posts, publish them and propose content for approval;

  • Create workspaces.

OWNER

In addition to the admin permission, the owner of the workspace can also delete the workspace.

IMPORTANT: Workspace clients, members, and admins can post to Facebook via PromoRepublic ONLY, if they have admin or editor rights on the Facebook page itself.

If for any reason you need to change the workspace owner, we can do it on our end. Just send us an email at [email protected] and we will help you.

If you have any additional questions, please contact your Success Manager or Support team at [email protected].

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