How to connect a TikTok account
This guide will help you when you want to connect a TikTok account for the first time and also when
There are two ways to connect a page to PromoRepublic: in the Calendar or in the Location settings.
As a one-location franchisee, you might have one location. At the top, click Publishing -> Calendar -> Connect Page.
If you are invited to several locations, it might be more convenient to open the settings of the necessary location.
Click on the top right corner and tap Locations.
In the Location list, tap the gear icon next to the necessary one.
In the Connect Pages and Teammates tab, click Connect More Pages.
2. In the next view, tap TikTok.
It will bring up a pop-up where you need to log into your TikTok account and grant PromoRepublic access.
Once done, pick the desired page from the drop-down menu. Feel free to use the search to find it faster.
Troubleshooting
If you have trouble logging into your TikTok account in the permission pop-up, there is an alternative way to connect the page.
On your computer, in a separate tab, open www.tiktok.com.
Log in there with a preferred method of authorization.
After this retry connecting your TikTok account to PromoRepublic.
If, for any reason, this option doesn't work either, consider changing your TikTok password even if the current one is valid.
The same troubleshooting steps are suggested when the Reconnect button doesn't work when you need to refresh the token.
For any questions, contact us at [email protected].